Shipping policy

Order Processing

Each FloraFlame wax melt bouquet and candles are handcrafted with care and attention to detail.
Please allow 2 business days for your order to be prepared before dispatch. During peak periods or promotional events, processing times may be slightly extended.

Shipping Within the UAE

We offer nationwide delivery across the UAE.

• Standard Delivery: 1–2 business days after dispatch

Shipping rates are calculated at checkout based on your location and delivery preference.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your delivery in real time.

Delivery Concerns

We ensure every parcel leaves our studio in pristine condition. While we are not liable for courier delays, lost parcels, or damages incurred during transit, our team will gladly assist in coordinating with the courier service to resolve any delivery concerns promptly.

Address Accuracy

Please ensure all shipping details are entered correctly at checkout. We cannot be held responsible for delays or lost shipments due to incorrect or incomplete addresses.

Contact Us

For any shipping-related inquiries, please get in touch with us at floraflameae@gmail.com. Our team is here to ensure your FloraFlame experience is seamless from creation to delivery.